Reseller Policy
Unauthorized Reseller Policy
At Melanin Haircare, we are deeply committed to delivering high-quality products and a trusted experience to our customers. To preserve the integrity of our brand and ensure product authenticity, we have established the following reseller policy.
Authorized Resellers Only
Melanin Haircare products may only be sold by individuals or businesses who have received prior written authorization from Melanin Haircare LLC. Unauthorized resale of our products, including, but not limited to, listings on Amazon, Walmart, eBay, and other third-party marketplaces, is strictly prohibited.
Unauthorized Sellers
Purchases made from unauthorized sellers may include tampered, expired, or counterfeit products. As a result, customers who purchase from these sources may not be eligible for:
- Product guarantees
- Returns or exchanges
We cannot guarantee the safety, authenticity, or quality of any product purchased through an unauthorized channel.
Our Right to Cancel Orders
We reserve the right to cancel and refund any order determined to be placed for unauthorized resale purposes.
Reporting Unauthorized Sellers
If you are aware of a seller listing Melanin Haircare products without authorization, please report it to us at CustomerCare@MelaninHaircare.com .
Become an Authorized Retailer
If you are interested in carrying Melanin Haircare products as an authorized retailer, please contact us at CustomerCare@MelaninHaircare.com .